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Discover how to optimize your Internet speed and troubleshoot connectivity issues. WiFi Name & Password Device Compatibility Perform Speed Test. Wifi Tips and Tricks.To send a direct message you may need to: Click "Sign In". Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ...Internet Security with Xfinity - Report Abuse. Report Abuse. If you feel like you or someone you know has been the victim of an online security issue, here's how to let the right …This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.When I did a search about "anydesk" I seen an item stating about this software being used in scams. I asked for the callers name and said I will contact Comcast support to discuss further. That's when the caller hung up. This incident occurred on 6/7/22 and the call did come up identifying Comcast Support using an 800 nbr. BEWARE of this callerVisitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just …Learn how to report an issue, like refund and payment issues or safety concerns. Spam Blocker’s default settings will order calls in the following manner: High Spam Risk calls will be blocked. Blocked calls will not have the ability to leave a voicemail. Medium Spam Risk calls will be sent to voicemail. Calls sent to voicemail will not ring. Low Spam Risk calls will be allowed. Risk label will be displayed with incoming ... @BruceW. Thanks for your reply. I have read your information at the links given. I would report it to Comcast, but Mom has deleted the email. Npersn31Open Xfinity Email. Click the Gear icon on the top-right of the navigation bar, then click Email Settings. From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option. Note: Enabling Spam filtering will move emails designated as spam to the Spam folder and ...Scam in Live chat? I was chatting with an agent about issue with my wifi network. The agent offered me $15 mobile line and $30 discount on wifi and free phone. Initially i thought it was legit and provided my ssn and DOB. As the Conversation went on it felt like a scam.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.

Shelby Brown. on. August 25, 2023. in. All News, News. With nearly everything digitized in our daily lives, scams designed to steal your money and personal data are a …Sign in to your account using your Xfinity ID and password. Go to the Bill Settings section of the Billing page. Click the Autopay box. It shows On. Click Turn Off. Click Yes, turn off when prompted. You receive an email confirming you turned off automatic payments.Hi @user_a84c61, any concerns regarding the security of our e-mail service can be addressed by our Customer Security Assurance team (CSA).All you would need to do is call 1-800-XFINITY and request to be transferred to our Customer Security Assurance team (CSA). They should be able to address any concerns you may have in regards to …The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. …

13 Apr 2020 ... That message is simply referring to xfinity's online resources to check coverage and outages - e.g. https://www.xfinity.com/support/status With ...1 year ago. @user_650bf2 Thank you so much for your post and for helping with the process of setting up an account. Our normal customer service phone number 1-800-Xfinity which would be 1-800-934-6489, 888 is also a toll-free number, but they are not interchangeable. With that said we do send a one-time use code as a text message or an …Nov 15, 2023 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. …

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. By Megan Cerullo. Updated on: December 20, 2023 / 10:39 AM EST / Mo. Possible cause: There are currently multiple serious security issues that may threaten Comcast Cust.