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Get protection + 24/7 support for the machines you count on most for just $29.99/mo plus tax with Asurion Appliance+™. Our experts help you get the most out of your plan with premium expert tech support. We’re here for for all of your tech needs. Reach live tech help in one click anytime you have a device issue.Asurion replacement devices, including Apple devices: You usually get a one-year warranty on the device after the replacement date. Have questions in the first …Contact us AT&T Certified Pre-Owned and AT&T Certified Restored: You get a limited 90-day warranty that starts the day you buy the device. Contact us for questions about your warranty. Asurion replacement devices, including Apple devices: You usually get a one-year warranty on the device after the replacement date.Get protection + 24/7 support for the machines you count on most for just $29.99/mo plus tax with Asurion Appliance+™. Our experts help you get the most out of your plan with premium expert tech support. We’re here for for all of your tech needs. Reach live tech help in one click anytime you have a device issue.File a claim on Asurion’s website. Call Asurion at (888) 881-2622. File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device.The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS. • File a claim with Asurion. • Track device repairs and replacements. GET SUPPORT. • Chat with our team of trained Asurion Experts. • Troubleshoot issues with your mobile device and …Claim limits: Two claims within any consecutive 12-month period. Monthly cost: $11.99 per mobile number enrolled. Mobile Insurance Insurance: Coverage for loss, theft, physical and liquid damage, and out-of-warranty malfunction for one eligible mobile device Claim limits: Two claims within any consecutive 12-month period. Multi-Device Protection Pack: Six shared claims within any consecutive 12 months with a maximum device value of $1,500 per occurrence. Claims that are less than 12 months old will be carried forward and applied to the Claim Limits of any subsequently issued AT&T Mobile Insurance policy. Mobile Insurance and Mobile Protection Pack: Two claimsNeed to file or track an Asurion insurance or warranty claim? Have questions about our coverage or company? Get Quick, Convenient answers to your questions.Ex-Asurion worker: Don’t believe the time frame they give you. You’re better off going to the AT&T store to file the claim that way they can better assist you than the Asurion reps. Second part, no if there is an issue with the replacement phone you have to go through Asurion. Last part, it is possible for you to receive a refurbished device.It took me 3 hours of being on the phone with the AT&T billing department to get $200 credited to my account. The 3rd AT&T representative, who was an American, was able to help me out the most. He said that asurion can’t credit the account because they don’t handle billing, which is reasonable.1 Message. 4 years ago. I too have had an issue with Asurion and AT&T. My S7 had an app crash and I couldn't restart it. I have had insurance on it for 2 1/2 years. I filed the claim and was told I would have to pay a deductible of over $100.00 before a replacement phone could be sent. Having no choice, I agreed.1 AT&T Mobile Insurance is underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #0D63161, in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed …File a claim with a few easy steps. 1. Identify your product. 2. Tell us what happened. 3. Confirm your contact information. 4. Submit your claim details.If you're an existing Consumer Cellular customer, you may enroll an eligible device within 60 days of device activation by calling 866.230.6881. If you are purchasing a new device or upgrading your current one on www.consumercellular.com, at a Consumer Cellular retail store, or through Consumer Cellular customer care, you may add Asurion ...administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, Lic. #0D63161; in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA. AT&T Mobile Insurance AT&T Mobile Insurance for one eligible device Monthly ChargeAt&t's loyalty department reviewed the account, and they said they don't understand why Asurion keeps denying it on a side note, Asurion said it's an adjuster that works for at&t that approves the claims and at&t says it is not true. They have been having me send my ID and an affidavit and still keeps getting denied. Lizdance40 • 4 mo. ago.Received used phone for insurance claim. I have used the ATT/Asurion insurance program for several years and had a couple of claims. I have always received a new iPhone in the past but today received a used iPhone which was visibly used. I realize they have changed their policy and now it's in the fine fine print somewhere in their disclaimer.Share the correct device make and model that is listed on your account or covered by the protection plan. Make sure the shipping address matches your billing address. If your device was lost or stolen, report it to your carrier before submitting the claim. You'll also have to send us your old or damaged device within 10-15 …There are limits of up to $2,000 per approved claim and up to $5,000 every 12 months. A service fee of $0, $49, or $99 plus tax will be charged for each approved claim. We'll repair, replace, or reimburse you for your covered breakdowns. Non-original parts may be used for repair, and a replacement product may be a new, refurbished, or ...

Drops, spills, and breaks happen to all of us, so we offer protection plans that are actually helpful—for real people like you and me. Here’s what you get: Cracked screen repair. Fixes for defects/failures. Loss and theft protection. Coverage for water damage. Accessory coverage. Unlimited battery replacement.Sep 28, 2020 · 3 years ago. When you file a claim with insurance and get a replacement phone, Asurion Blacklists your lost or stolen phone. The only way to reverse The Blacklist on your original phone would be to return the one that Asurion sent you as a replacement. Since you no longer have the replacement phone to return to Asurion, they cannot cancel or ... UPDATE: Interesting....Asurion finally got back to me. They are noting in our claim that the returned phone is still "In transit"....she also said "I recommend contacting ATT customer service and providing them with this information. Here at Asurion, we facilitate your claim process and AT&T actually ships the device and handles the fees."Easily save your receipt, file or track a claim on your protected products. Asurion Protection Plans (commonly referred to as extended warranties) protect your products when the unexpected occurs.Filed a claim and accidentally put the incident date as the 11th when it was in fact the 10th. For some reason I really believed Friday was the 11th. Anyway, that was the 1st time they denied my claim. So after calling Asurion, I fixed the date, filed my now 2nd claim, re did the affidavit docs and waiting to hear back. Again, I was denied.

Nov 15, 2018 · 1 Message. 4 years ago. I too have had an issue with Asurion and AT&T. My S7 had an app crash and I couldn't restart it. I have had insurance on it for 2 1/2 years. I filed the claim and was told I would have to pay a deductible of over $100.00 before a replacement phone could be sent. Having no choice, I agreed. Asurion Protection Services, LLC Iowa License #1001002300 Asurion Protection Services Insurance Agency, LLC CA License #OD63161 Customer Care Center P.O. Box 411605 Kansas City, MO 64141-1605 Telephone: 888.562.8662…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. File an Allstate Phone Protection Plan claim. Helpful tips to ge. Possible cause: There are limits of up to $2,000 per approved claim and up to $5,000 every 12 months. A se.